Institutional Quality Assurance Cell (IQAC) of Uttara University, Bangladesh organized a daylong workshop on “Capacity Building and Development of Uttara University Officers” on 19 July 2017 at the IQAC Seminar Hall of the University. Twenty eight admission officers and sections officers of the university attended the workshop. The workshop was inaugurated by the Pro Vice Chancellor of Uttara University Professor Dr. Eaysmin Ara Lekha. Professor Dr Nazrul Islam, Dean of School of Business and Mr. Kazi Mahiuddin, Registrar of Uttara University were present as Special Guests. Professor Dr. DNR Paul, Director of IQAC presided over the inaugural ceremony. There were four sessions in the workshop such as, (i) understanding the general information of UU and different policies of the university, (ii) communication and behavior, (iii) services marketing, and (iv) Management Information Systems (MIS) and follow up. The sessions were conducted by Mr. Md. Abdur Rahim Reza, Deputy Registrar, Ms. Sharmin Akhter, Deputy Controller of Examinations, Professor Dr. Nazrul Islam, Dean of SOB, Mr. Afsar Kamal of SOB, and Mr. Mahamudul Hasan of SOB.